German-Speaking Customer Service Advisor (Office-Based)

THG Ingenuity is seeking a German-English Customer Service Advisor for a 3-6 month, office-based role at Gadbrook Park, Northwich. You will handle inquiries across live chat, phone, email and social media, assisting customers with product advice and order issues.

The role requires strong written and verbal English and German, a proactive approach, and collaboration with other teams to deliver outstanding service. Shifts rotate 8am-8pm with 1 in 3 weekends.

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