Member-Focused Customer Service Advisor (Branch Network)

Yorkshire Building Society invites applications for a Customer Service Advisor to join our Branch Network. You’ll support members with accounts, explain products and help them achieve their financial goals across Birmingham and Wolverhampton locations.

We offer a role with no sales targets, where empathy and adaptability matter. You’ll receive comprehensive training and development to grow a long‑term career at YBS in a supportive environment.

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