Installations & Service Technician

Role Purpose

The Installations and Service Technician is responsible for working alongside the projects and operations teams in installing, commissioning, and maintaining content / AV systems at client sites across the UK.

Accountabilities

• To work alongside the projects and operations teams in installing, commissioning, and maintaining content / AV systems across Great Britain, and Europe.
• To build and install AV and rack-based systems.
• To maintain, service, and upgrade technical equipment at a variety of sites across the UK.
• To manage incidents and faults, documenting progress, and escalating where necessary.
• To manage and update documentation.

Knowledge, experience, and capabilities

Critical knowledge

• A demonstrable background in an AV, electrical engineering or related field, with experience in design and implementation of new concepts and solutions
• Strong knowledge of video, audio, and networking systems.

Critical experience

• History of self-learning to achieve goals.
• Experience installing and terminating structured cabling.
• Experience installing equipment using appropriate tools and fixings.
• Experience using system diagrams and schematics to fault find on technical systems.

Critical technical, professional, and personal capabilities

• Highly self-motivated, with the ability to prioritise own workload and work to tight deadlines.
• Excellent interpersonal skills and the ability to communicate effectively with colleagues in a cross-functional team and key client stakeholders.
• Positive outlook and “can-do” attitude.
• Results and solution focused approach.

Additional information

• Working a 10-day / 80-hour fortnight, your time will be split between Operations and an New project installations.
• A full UK driving licence. A van can be provided for role
• Salary is £26,000 to £30,000 DOE

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