MBDA is implementing a Digital roadmap featuring the Service Lifecycle Management (SLM) tool. The role will bridge Customer Service Support and technical development partners, acting as the go-to expert for the SLM tool and ensuring UK user needs are met.
You will chair Community Change Boards, translate requirements into technical specs, and ensure third‑party deliverables align with configuration needs, while driving iterative evolution with a focus on business continuity and KPIs.
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