Pod Supervisor: Customer Service & Sales Ops Lead

Screwfix is seeking a Pod Supervisor to lead a busy team in-store, delivering excellent customer service and driving sales. You will manage shifts, support customers across Screwfix App and website, and ensure efficient operations within the Pod.

The role emphasizes teamwork, problem solving, and proactive improvement of the customer journey. Experience in retail, strong communication, and the ability to balance service with operations are essential.

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