Field Collections Agent with Flexible Hours and Home Visits

Orbit Credit Services in Newport is seeking a Field Collections Agent. You’ll visit customers at their homes to discuss arrears, provide empathy, and help find a way forward with their finances.

The role includes handling accounts for both regulated and non-regulated clients, arranging repayment plans, and updating outcomes on an Orbit-supplied iPad in real time. Your work will support timely resolutions and customer welfare.

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