Help Desk Specialist — Flexible IT Support for Academia

Imperial College London is seeking a Computer Support Officer (Help Desk) to deliver friendly, first-line IT support to staff, students and visitors in a busy academic environment. You will diagnose and resolve a wide range of technical issues, support user accounts and IT equipment, and help improve IT services.

The role emphasizes teamwork, independent working, and contributing to service improvements while maintaining high customer service standards. Salary is competitive with sector benefits.

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