HR Office Manager

The HR Office Manager will be the main HR and administrative point of contact for a growing Stansted-based team. This is a hands-on role combining generalist HR (recruitment, onboarding, employee relations and compliance) with office management (including payroll) to keep day-to-day operations running smoothly in a fast-paced, 24/7 environment. The ideal candidate is organised, proactive and passionate about supporting people in an operational transport setting.

Fully onsite 9am – 5.30pm

Key Responsibilities

• Manage end-to-end recruitment, onboarding, induction and probation processes for Stansted-based roles.
• Deliver day-to-day HR administration: employee records, absence/holiday, payroll inputs and HR documentation.
• Support employee relations issues, advising on policies and managing grievance/disciplinary processes when required.
• Ensure compliance with UK employment law, GDPR, right-to-work checks and relevant transport/airport requirements.
• Oversee office management at site, including supplies, facilities coordination, visitor management and basic H&S admin.
• Coordinate pass/ID applications, renewals and documentation in line with Centre procedures.
• Manage UK insurance administration, including renewals, policy reviews and claims handling.
• Coordinate IT support with head office, including access requests, equipment needs and local troubleshooting.
• Administer the staff commission scheme, tracking performance, payroll intergration.
• Maintain stock control for brochures/promotional materials, with simple tracking for usage and replenishment.
• Create and maintain SOPs to improve consistency, efficiency and compliance across admin and HR processes.

Key Requirements

• Proven HR administration/generalist experience, ideally in transport, aviation, hospitality or shift-based operations.
• Sound working knowledge of UK employment legislation and HR best practice.
• Recruitment, onboarding, ER and payroll experience.
• Strong organisational skills with excellent attention to detail and follow-through.
• Confident communicator, able to build relationships with frontline teams and senior stakeholders.
• Strong Microsoft Office skills (Excel essential); HRIS/payroll exposure is an advantage.
• Comfortable working in a fast-paced operational environment; flexibility for occasional early/late support.
• High integrity and discretion when handling sensitive employee information.
• Fluent English; additional languages are a plus due to our European network.

Benefits

• Salary 35,000 – 40,000 (DOE).
• Performance-related bonus opportunities.
• Staff travel benefits.
• Career development in a growing international transport brand.

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