Domestic Services Support Manager

Domestic Services Support Manager

Southampton | Full-Time | £19.57 p/h

We’re looking for a manager to Lead a High-Performing Cleaning Service and make a lasting impact across a multi-site educational environment.

About the Role

Reporting to the Campus Services Manager, you will lead domestic and cleaning operations across academic, residential and public-facing facilities, ensuring high standards of cleanliness, customer satisfaction and regulatory compliance. This is 3 months contract with the possibility of getting a permanent contract.

Key Responsibilities

• Lead, motivate and develop Assistant Managers, Supervisors and Cleaning Teams (around 50 people).
• Set operational plans, quality standards and performance targets.
• Manage recruitment, workforce planning, attendance and staff development.
• Drive continuous improvement and customer service excellence.
• Manage budgets, supplier relationships and financial performance.
• Ensure full compliance with Health & Safety and legal requirements.
• Support business planning and deputise for the Campus Services Manager when required.

About You

• Significant experience delivering cleaning or facilities services through managers and supervisors.
• Extensive knowledge of cleaning methods, equipment, products and industry best practice.
• Strong leadership, coaching and people management skills.
• Experience managing budgets, resources and operational performance.
• Excellent communication and stakeholder engagement skills.

Additional Information

Primarily campus-based with occasional flexible hours required to support operational needs. Regular travel between sites within the Southampton area may be required.

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