Service Delivery Manager

Company: Distology
Apply for the Service Delivery Manager
Location: Stockport
Job Description:

Salary – £45,000–£52,000 / €50,000–€60,000

About Us

Distology is a cybersecurity solution provider. We work with a small, curated portfolio of

Manchester or Berlin

Salary – £45,000–£52,000 / €50,000–€60,000

About Us

Distology is a cybersecurity solution provider. We work with a small, curated portfolio of

What You’ll Do

  • Lead the team. Development, one-to-ones, performance, and being the person they come to first. This is the heart of the role.
  • Get the right engineer in front of the right partner, properly briefed — whether that’s a demonstration, enablement or scoping a piece of work.
  • Own our vendor relationships closely enough to understand where their products are heading, and adapt how we deploy the team accordingly.
  • Resource and schedule across pre-sales and delivery. This is the constant puzzle, because most of our engineers do both.
  • Carry closed deals through to delivered work — staffing, kickoff, check-ins, and landing on time and on budget.
  • Build the bench through hiring and our network of trusted contractors.
  • Keep pushing administrative work towards our AI tooling, and spend what you recover on the engineers, the partners and the vendors.

Success looks like: projects delivered well and partners who come back, vendors and partners who feel properly supported, and a happy team that’s organised, developing and not overloaded.

You’ll probably have

  • Managed a delivery or technical team in an agency, consultancy or professional services environment
  • Coordinated projects end to end — staffing, scheduling, check-ins, close-out
  • Been genuinely partner- or client-facing, and reliable when something is under pressure
  • A real habit of AI-assisted working, and something concrete you’ve changed about how you work
  • Enough fluency with utilisation, budgets and margin to spot a problem in the numbers
  • The self-organisation to hold a lot at once without being managed closely

Two things worth saying plainly. You don’t need to be an engineer — you need enough technical literacy to lead credibly and talk sensibly to a partner. And you’ll inherit an operating model rather than invent one: the commercial framework, measures and tooling sit with the CTO, so expect support rather than blank pages

Benefits

  • 25 days holiday (increasing with tenure) + ability to buy/sell days
  • Birthday off
  • Health & wellbeing investment
  • Free breakfast every day
  • Learning & development opportunities
  • Quarterly company awards & travel incentives
  • Annual service awards
  • Cycle to work scheme
  • Volunteering days
  • Regular team socials

Equal Opportunity Statement

Distology is committed to diversity and inclusivity in the workplace.

#J-18808-Ljbffr…

Posted: September 24th, 2026