Chief Digital & CRM Strategy Leader

Standard Life plc is seeking a Head of Digital & CRM to lead the digital and CRM vision within the Digital & Information Office for Pensions & Savings. This senior, high-impact role shapes customer engagement across web, mobile, messaging and omni-channel service, partnering with stakeholders to transform how customers experience retirement products.

You will own strategy, roadmap and multidisciplinary delivery, champion data-driven journeys, and build a strong Product Owner practice.

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