Senior Customer Service Advisor – Local Government Impact

Company: Cambridge City Council
Apply for the Senior Customer Service Advisor – Local Government Impact
Location: Cambridge
Job Description:

The Cambridge City Council is seeking a Senior Customer Service Advisor to join the customer service team at Mandela House, Cambridge.

You will handle a diverse range of queries, build relationships, take ownership and use your initiative to help residents with housing, neighbours, and other council services, while working face-to-face, by phone, email or web chat.

A DBS check will be required.

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Posted: September 25th, 2026