Founding CSM: Growth & Partnerships

Beam is seeking a Customer Success Manager to ensure pilots deliver impact and transition into long-term partnerships with expanded contracts. You’ll manage a portfolio of frontline teams and social care partners, driving adoption, collecting feedback, and shaping Beam’s product roadmap as we scale.

You’ll spend significant time with users, particularly social workers, to build champions, demonstrate value, and identify opportunities for expansion while negotiating contracts.

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