Service Delivery Lead | ITIL-Driven Ops in Hybrid Leeds

Fruition Group is seeking a Service Delivery Manager to lead high-performing support teams in a fast-paced technology environment in Leeds. The role focuses on driving service excellence, improving performance, and delivering measurable outcomes for customers.

You will manage operational delivery, drive continuous improvement, and collaborate with stakeholders to influence service strategy and processes. Hybrid working is offered, with 3 days per week onsite.

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