Lux Rooms Reservations Agent – Revenue & Guest Experience

Company: The Ritz
Apply for the Lux Rooms Reservations Agent – Revenue & Guest Experience
Location: London
Job Description:

The Ritz London is seeking a dynamic Rooms Reservations Agent in our Reservations Department. You will be the first point of contact for guests, ensuring a bespoke, seamless booking experience from inquiry to check-in.

You will collaborate with a team to respond promptly to enquiries and meet guest requirements, working evenings and weekends in an office setting. Ideal candidates will have a strong customer service background in luxury hospitality, exceptional attention to detail, and the

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Posted: September 23rd, 2026