Overview
In this role you lead advanced analytics to uncover insights across the customer lifecycle and support business growth. You translate data into clear recommendations, partnering across teams to foster a data‑informed decision culture. You will deliver measurable impact through analysis, experimentation, and strategic insight. You mentor analysts and influence campaigns and investments, contributing to growth through data-driven strategy.
Pay / Benefits
- country-specific benefits
- disability accommodation available
- inclusive hiring process
Responsibilities
- Lead multi-source analysis across acquisition, engagement, retention, and lifecycle to identify growth drivers and trends
- Design and maintain executive dashboards and KPI frameworks; automate reporting and performance narratives
- Diagnose journey performance (triggers, paths, drop-offs, fatigue) and recommend optimisation actions
- Partner with MarTech, Data Engineering, and Ops to ensure scalable, high-quality data and governance
- Translate analytics into clear commercial recommendations influencing campaigns and investment decisions
- Set and embed best practices in measurement, experimentation, and KPI design
- Mentor analysts and promote a data-driven culture across the marketing function
- Support strategic planning through insight-led portfolio and customer-value growth recommendations
Key requirements
- Advanced SQL and strong experience with analytics tools, statistical methods, and enterprise dashboards
- Expertise in A/B & MVT testing, attribution models, lifecycle metrics, and causal analysis
- Experience with CDPs, journey orchestration, segmentation, and identity/data privacy practices
- Strong skills in data visualization tools (Power BI, Tableau, Oracle Analytics) and advanced Excel
- Proven ability to convert complex data into clear, actionable insights for senior stakeholders
- Solid understanding of data governance, quality, and GDPR-compliant data handling
- Commercial mindset with experience influencing decisions in complex/global environments
- Excellent communication and storytelling skills with focus on measurable business impact
- communication
- storytelling
- stakeholder management
- Advanced SQL
- analytics tools
- A/B testing
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