Cleaning Supervisor

Join Mitie – the future of high performing places.

ROLE: Site Based Cleaning Supervisor

HOURS: Monday to Friday, 40 hours

LOCATION: Norfolk, NR1 1EF

Mitie Cleaning & Environmental Services are recruiting for an experienced and driven Cleaning Manager to organise, coordinate, and oversee the delivery of a cleaning service across a large on-site cleaning operation.

The role ensures excellent customer experiences are achieved within agreed service levels and cost parameters, in line with stakeholder requirements.

• Management and integration of multiple cleaning teams,
• Full leadership of the cleaning function and the delivery of a professional service aligned to contractual service level agreements,
• Deliver ongoing monthly, quarterly, and annual KPIs, SLAs, and departmental objectives
• Maintain and build strong relationships with stakeholders to ensure service level agreements,
• Ensure cleaning supplies are ordered to meet usage requirements at appropriate cost and quality levels,

What we are looking for:

• A strong understanding of cleaning procedures and best practice
• Knowledge of health and safety requirements, and environmental and quality standards relevant to cleaning services
• A good understanding of industry innovation and company standards

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