Care-Tech Support Specialist (Hybrid)

Lottie is hiring a Customer Service Representative to support care providers through live chat and email, helping them navigate Found by Lottie and the Lottie marketplace. You will work with Product and Engineering to resolve issues, improve the knowledge base, and ensure high-quality support for partners in a hybrid London setting.

The role focuses on human support for complex problems, contributes to AI improvements, and requires clear communication with customers and internal teams.

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