Customer Care & Resolution Coordinator

Company: Simpled Services Ltd
Apply for the Customer Care & Resolution Coordinator
Location: London
Job Description:

Simpled Services Ltd in Greater London is seeking a responsive customer service professional to log, track and communicate updates on every job. You’ll answer calls, WhatsApp messages and emails from clients and residents, log details for on-site tradespeople, and follow jobs through to completion.

The role requires calm, clear written communication, a track record in helping people with real problems, and a preference for fixing the cause rather than closing tickets.

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Posted: September 26th, 2026