Head of Business Consulting

Overview

As Head of Business Consulting, you will lead and grow the UK&I cross-sector Business Consulting practice, accountable for quality, growth, and people development. You will stay client-facing with a ~75% chargeability, shaping market positioning and executive relationships while driving AI-enabled transformation. The role combines strategic leadership with hands-on delivery and sales, connecting business outcomes to technology, data, and AI capabilities. You will build a high-performing team and establish a clear value narrative for clients and stakeholders.

Pay / Benefits

• flexible work options
• range of tailored benefits
• learning and development opportunities
• equal opportunities and commitment to diversity

Responsibilities

• Lead the growth and profitability of the Business Consulting practice across sectors
• Build trusted C-suite relationships and diagnose client problems to create demand
• Originate and shape work across pillars: Strategy, Operating Model, Process Design, Adoption & Change, Value Realisation, and Technology & Digital Enablement
• Lead AI-led transformation conversations and governance for enterprise adoption
• Manage strategic pursuits, proposals, commercials and differentiation of offerings
• Maintain ~75% personal chargeability while leading priority engagements and executive sponsorship
• Provide executive oversight, governance and delivery quality across engagements
• Establish baselines and benefits realisation measures to demonstrate value to clients
• Identify opportunities to extend consulting work into broader transformation programs
• Develop differentiated propositions and assets across six consulting pillars
• Position the firm as a market leader in AI-enabled transformation and AI-native operating models
• Represent NTT DATA externally through events and forums
• Lead and coach the Business Consulting team, including talent planning and capability building
• Collaborate with Technology Consulting to deliver integrated solutions
• Lead a visible seller-leader approach, shaping deals from early conversations to delivery
• Use data-driven decisions for pipeline, hiring, pricing and performance
• Collaborate with Sales, Sector and Technology leads to present coherent business cases

Key requirements

• Senior leadership experience in a recognised consulting or transformation environment
• Deep expertise across strategy, operating models, process redesign, organisation and workforce change, adoption and value realisation
• Strong experience in AI-enabled transformation and enterprise AI adoption
• Proven track record of originating, shaping, selling and delivering complex engagements with C-suite stakeholders
• Commercial ownership including sales, revenue, margin, pipeline and utilisation/chargeability
• Ability to maintain ~75% personal chargeability while leading sales, people and propositions
• Experience leading multi-disciplinary transformation linking business consulting to technology, data and AI delivery
• Track record of building and developing consulting teams and hiring selectively
• Executive communication, facilitation and negotiation skills with senior clients
• Entrepreneurial judgement and pragmatic leadership across ambiguous problems
• Degree-level qualification or equivalent professional experience
• Relevant consulting, transformation, change, programme or AI qualifications desirable

• client-focused
• collaborative
• commercially driven
• AI-enabled transformation
• AI adoption and governance
• operating model design

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