Pre-Opening Spa Reception & Membership Manager

Hotel Indigo in London is seeking a Spa Reception Manager to lead a team delivering luxury guest service at our Spa & Wellbeing sanctuary. You will drive membership engagement, manage reservations and CRM, and oversee a seamless guest journey from arrival to departure.

In this role you will recruit and develop Spa Receptionists, sell memberships, and create exclusive wellbeing experiences that deepen loyalty while supporting revenue growth and operational excellence across the spa and wellness

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