Overview
In this role you will drive the Microsoft Productivity & Collaborative Applications footprint for assigned accounts, shaping how clients adopt Microsoft 365 and related end-user technologies. You will partner with regional sales, delivery, and cross-functional teams to grow revenues, manage client relationships, and deliver tailored solutions. You will own the opportunity cycle from prospecting to close, coordinating go-to-market efforts and ensuring delivery alignment with client expectations. This role offers impact through strategic account planning, multi-location engagements, and leadership in a fast-growing services business within Infosys’ digital workplace mission.
Responsibilities
- Expand Microsoft Productivity & Collaborative Applications footprint within assigned accounts across regions
- Manage client relationships with operational personnel
- Develop and own a up to $20M portfolio across the opportunity lifecycle (Prospect-Evaluate-Propose-Close)
- Research, proposal development, presentations, estimates validation, and client negotiations
- Assure client delivery by coordinating with Delivery Managers and cross-ops teams
- Address delivery issues with the Delivery Manager and balance multiple client projects
- Drive go-to-market solutions sponsored by the business unit within the account scope
- Collaborate with Solutions Leader to craft customized solutions and drive revenue and delivery
- Own account planning and governance (Plan-Sell-Deliver-Manage) and pricing within MSA
- Support pre-sales proposals and contribute to future vendor alliances
Key requirements
- Significant business development experience on Microsoft 365 and related technologies
- Proven ability to interact with CXO-level clients
- Global Delivery Model experience desirable
- Experience managing large, multi-location consulting teams desirable
- Track record as Account Manager in growing client relationships desirable
- Hands-on proposal creation and leading proposal presentations
- Strong leadership, interpersonal, communication and presentation skills
- Broad IT and business consulting engagement experience
- Willingness to travel
- leadership
- interpersonal skills
- communication
- Microsoft 365
- related end-user computing technologies
- proposal development
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