Resident Liaison & Customer Experience Officer

Mears Group in Peterborough is seeking a Customer Liaison Officer to be the main link between residents, the Council, and operational teams. You will manage inquiries, coordinate communications, and promote resident engagement during planned and responsive maintenance works.

The role requires strong verbal and written communication, handling of sensitive situations, and proficiency with Microsoft Office. A UK driving licence is mandatory, and the position offers a full-time permanent contract

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