Senior Manager, SAP SuccessFactors Employee Central & Platform

Overview

As Senior Manager, you will lead the global SAP SuccessFactors Employee Central platform and people, shaping the strategy and governance for Core HR across 40+ countries. You’ll manage a distributed team, partner with HR, Payroll, Finance, IT, and vendors to ensure a scalable, compliant landscape and drive continuous improvement. You’ll oversee releases, RBPs, and platform integrations, including AI-enabled capabilities like Joule, delivering high-impact HR solutions. This is a strategic, cross-functional role at a global CX leader, offering remote work and significant influence over HR technology.

Pay / Benefits

• 100% remote
• competitive salary
• opportunity to influence global HR tech
• leadership of a high-visibility global platform
• collaboration with cross-functional teams
• disability confident employer

Responsibilities

• Lead and develop a global team for SAP SuccessFactors Employee Central and Platform administration
• Own strategic direction, governance, and ongoing optimization of the SuccessFactors platform
• Configure, maintain, and support Employee Central and EC Payroll integrations
• Drive platform scalability, compliance, and best practices across 40+ countries
• Lead SuccessFactors release and instance management
• Manage global Role-Based Permissions (RBP), governance, audits, and compliance controls
• Support system upgrades and new functionality including AI-enabled Joule
• Partner with HR, Payroll, Finance, and IT stakeholders on business-critical initiatives
• Oversee support operations and ensure effective issue/request management and communication
• Collaborate with implementation partners and vendors on projects and ongoing support
• Champion user experience improvements, process automation, and continuous innovation
• Provide technical leadership on Employee Central design, configuration, and global Core HR processes
• Drive adoption of new technologies and simplification/modernisation of HR processes

Key requirements

• 8+ years in SAP SuccessFactors Employee Central administration, configuration, implementation, and release management in a global setting
• 3+ years of leadership experience with geographically dispersed teams
• Deep SAP SuccessFactors Employee Central and global Core HR expertise
• Strong experience with Role-Based Permissions (RBP), governance, compliance, and audits
• Experience with SuccessFactors release management and platform administration
• Proven ability to translate business requirements into scalable HR technology solutions
• Experience engaging and influencing senior stakeholders across HR, Payroll, Finance, and IT
• Strong understanding of HRIS best practices and global HR operations
• Excellent communication, stakeholder management, and problem-solving skills

• leadership and people management
• stakeholder management
• communication
• SAP SuccessFactors Employee Central
• EC Payroll integration (desirable)
• RBAC (Role-Based Access Control)

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