Senior Administrator

Overview

As Administration Supervisor in our London office, you will lead a small admin team, oversee facilities and vendor relationships, and ensure accurate day-to-day operations. You will support multiple Executives and manage two direct reports, shaping workflows and service delivery. You’ll drive governance, controls, and budgeting processes to maintain compliance and efficiency in a regulated financial services environment. This role offers hands-on leadership in a smaller bank-like setting, with broad ownership and meaningful impact on operations.

Responsibilities

• Support multiple Executives with Administration, especially travel
• Manage and develop two Administration Assistants, including appraisals and workload reviews
• Plan and prioritise team workload to meet deadlines and service standards
• Own day-to-day administrative operations with minimal supervision
• Manage facilities providers and third-party vendors; monitor service delivery and address issues
• Oversee vendor processes including contracts, approvals, risk assessments, expenditure and invoices
• Maintain accurate records and ensure administrative expenditure aligns with budgets
• Provide support to senior executives and adapt to changing priorities
• Prepare management information and reporting for senior management
• Maintain and improve administrative policies, controls and documentation
• Identify operational risks and inefficiencies and take corrective action
• Support projects and coordinate their impact on administrative activities
• Diarise for Head of Department for Administration and Facilities when required
• Adhere to internal policies, governance frameworks, approval procedures, UK law and regulatory obligations

Key requirements

• Experience managing and developing admin staff with appraisals and performance reviews
• Strong interpersonal skills with ability to delegate, challenge, and hold others accountable
• Experience in financial services, banking or similarly regulated environments
• Experience in small/medium-sized bank or financial services business (<700 employees)
• Practical experience of facilities and vendor/supplier management
• Exceptional attention to detail and accuracy
• Strong organisational skills with competing priorities
• Understanding of governance, approval processes and internal controls
• Confidence dealing with senior management and stakeholders
• Judgement and initiative to resolve operational issues independently
• Strong written and verbal communication skills

• interpersonal skills
• delegation
• attention to detail
• facilities and vendor management
• governance and internal controls
• budgeting and expenditure control

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