Banking Branch Customer Care Specialist – Romford

Coventry Building Society in Romford is seeking a customer service focused colleague to be the first point of contact for personal and business banking customers. The role supports customers across in-person, telephone and secure messaging channels on a 12-month fixed-term contract, with Monday–Friday 8:30–16:00 and one day per week at the Southend branch.

The role emphasizes accuracy, compliance and protecting customers from fraud while guiding them to suitable Personal Banking Team

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