Lead Product Manager

Overview

In this role you will own the Place Digital Products roadmap, vision, and strategy to deliver valued services for residents, businesses, and staff. You will lead and coach a team of product managers within the Digital Product & Development team, coordinating cross-functional delivery in an agile environment. You’ll translate user needs and measurable outcomes into high-quality roadmaps and requirements, collaborating with senior stakeholders and developers to drive impact. The role offers the chance to shape digital services across the council and contribute to a mission-driven, data-informed transformation.

Pay / Benefits

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• Staff discounts including subsidised gym memberships
• Supportive staff networks

Responsibilities

• Own the product roadmap, vision and strategy for Place Digital Products
• Lead and coach a team of product managers
• Coordinate a portfolio of services across the domain
• Develop roadmaps, high-quality requirements and user stories
• Identify and measure key outcomes and success metrics
• Collaborate with senior developers to address technical debt benefits
• Run workshops with senior stakeholders to identify new opportunities
• Guide backlog refinement and product opportunities across the domain

Key requirements

• Experience managing multiple digital products and delivering against business specs
• Experience leading a team of product managers and building a training program for product ownership
• Experience creating roadmaps for a portfolio of digital services
• Strong knowledge of IT solutions to support digital services in a Local Authority context
• Excellent ability to gather and clarify business requirements
• Experience managing 3rd party IT and service suppliers
• Experience budgeting for projects and departments
• Experience working in a Local Authority commercial environment with housing services
• Experience with Microsoft Dynamics CRM or related technology
• Location flexibility and hybrid work setup

• Cross-functional collaboration
• Coaching and mentoring
• Stakeholder engagement
• Microsoft Dynamics CRM
• Azure DevOps (implied by tooling)
• Backlog refinement

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