Visitor Experience Lead for Heritage & Tours

Bath Abbey in Bath is seeking a role focused on day-to-day visitor operations and delivering a high-quality experience for visitors from around the world. You will contribute to the Abbey’s financial stability by maximising income from admissions, guided tours and related add-ons, while creating a positive, professional work environment for staff and volunteers.

You will lead by example, support learning and development, and ensure operations run smoothly in a historic, visitor-facing setting

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