Organisation: Leicestershire County Council
Work Location: County Hall, Leicester Road, Glenfield, LE3 8RF
Salary: £35,451- £39,165 per annum (pro rata for part time) (pay award pending)
Working Hours:37 per week
Contract Type: Permanent
Closing Date: 30th August 2026
Interview Date(s): 8th September 2026
Are you looking for a rewarding career where you can make a difference?
About the Role
Leicestershire County Council’s successful Adult Learning Service is looking for an experienced manager to lead one of its operational support teams. The postholder will manage administration and operations across venues in the south and east of the county, including Market Harborough, Enderby and Melton Mowbray. This role offers an excellent opportunity for someone with strong people skills who can support staff to deliver high-quality customer service.
An enhanced DBS check is required for this post.
For information on our approach to the recruitment of ex-offenders, please see our policy statement.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria
- BTEC National/NVQ level 3/4 or equivalent in Business Admin/Management of Public Administration or relevant work experience and skill set developed in Business Services, including management of staff, servicedelivery, and improvement.
- Experience in performance management to maintain and improve excellent customer service.
- Recent substantial management experience within a relevant setting, including responsibility for staffing and financial resources.
- Ability to manage a variety of competing priorities and meet deadlines.
- The ability to analyse, collate and interpret statistical data to manage performance.
- The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.
In addition, we also expect you to shareour commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.We are a Disability Confident Employer.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion,please contact:
Paul Fleming – Head of Service
Telephone: 0116 3053727
Email: paul.fleming@leics.gov.uk
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