Acountable for the execution of assigned of trade support activities for International Rates Trading that require
specialized handling and skills applying in-depth product knowledge. Support the introduction of new products,
technology and processes. Develop and maintain excellent working relationships with Capital Markets Trading &
Sales, Product Operations and other stakeholder groups.
Key Accountabilities
A. Product & Process
B. Risk & Control
C. Business Performance Management
A. Product & Process
Accountable for the execution of assigned on-desk trade support activities in a timely, accurate and efficient
basis.
Book, validate and amend trades, affirm and allocate trades in Markitwire, Calypso and TOMs.
Review trade discrepancies and investigation
Perform trade and position reconciliations. Investigate PnL and booking issues. Brokerage checks and any
other adhoc requests by trading desk.
Support the resolution of exceptions, escalating to management as required.
Support the introduction of new products or processes and new technologies that are in line with Business
Partner initiatives participating in the analysis, testing and implementation activities.
Work closely with internal and external stakeholders in support of Rates Trade Support activities.
Participate in various stakeholder forums (Project Delivery/ Technology/ Regulatory/ Risk) in support of Rates
Trade Support activities.
Compile risk metrics for management.
B. Risk & Control
Identify potential risk situations within the scope of Rates Trade Support activities, escalating to management
as required.
Ensure adherence to directives, internal processes and internal approvals to mitigate risk to the bank
Understand regulatory and compliance requirements as prescribed for the business unit to ensure adherence
as required.
Contribute to testing and updating of contingency planning to support the business and maintain continuity of
critical processes throughout a contingency event.
Contribute to ensuring all procedures/ standards of team(s) are documented and regularly reviewed and
updated as needed in accordance with market best practise guidelines and industry regulations.
JOB DESCRIPTION
C. Business Performance Management
Identify opportunities to improve the operational effectiveness of assigned day-to-day Rates Trade Support
activities.
Deliver exceptional customer service that builds trust through responsive, accurate, consistent,
knowledgeable and available services and support.
Develop excellent working relationships with Capital Markets Trading Products desks, Product Operations
and other stakeholder groups ensuring we have a global view across the business.
Align individual performance goals to the team.
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