Banking Customer Experience Consultant (Sunderland)

Santander is seeking Customer Service Consultants for Sunderland, a fixed-term 12-month FTC. The role supports TSB customers during the transition to Santander, delivering a smooth experience across telephone and digital channels.

You’ll work a 35-hour week, on-site initially with hybrid work patterns after training, and join a team focused on delivering high-quality customer outcomes while learning in a fast-paced banking environment.

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