We are looking for a motivated and customer-focused Trade Parts Sales Representative
to join our busy Barretts Parts Hub team. This role is focused on building strong trade parts sales relationships, supporting customers with their parts requirements and delivering an outstanding customer experience in line with manufacturer standards and Barretts policies.
Working with trade customers in person and over the telephone, you will take the time to understand their requirements, identify the correct parts, explain the benefits of genuine manufacturer parts and ensure each customer receives a clear, professional and efficient service.
You will also play an important part in developing trade sales opportunities, promoting current offers, processing orders accurately and working closely with colleagues across the Hub to support a high-performing and customer-focused parts operation.
What We’re Looking For
The ideal candidate will be confident, commercially aware and able to build rapport with trade customers quickly. You should be comfortable handling customer enquiries, managing objections, identifying linked parts or additional sales opportunities, and working accurately within pricing, discounting and process guidelines.
You will need a proactive approach, strong attention to detail and the ability to complete administration promptly and accurately, including updating customer records and processing invoices. A good understanding of parts systems, returns procedures and customer service standards would be advantageous.
- Previous experience in trade parts sales, telesales or a parts advisor role is highly desirable.
- Experience within a main dealer, manufacturer parts operation or motor factor environment would be advantageous.
- Awareness and understanding of manufacturer trade parts programmes.
- Strong communication skills, a professional telephone manner and the ability to build lasting relationships with trade customers.
- Accuracy, attention to detail and the ability to work efficiently in a busy, target-focused environment.
- Commercial awareness, with the ability to identify opportunities to promote genuine parts, linked components and current offers.
This is a full-time position, working Monday to Friday, 8:00am – 5:30pm.
Closing Date: 30th September 2026
Company Benefits
- 32 days annual holiday (includes 8 bank holiday days) – pro-rata for part time staff.
- Bonus scheme
- Welcome pack & company induction
- Discounted servicing & parts across the Group
- Company Pension
- Cycle to work scheme
- Barretts Summer Ball (held every 2 years)
About Barretts:
In 2022, Barretts celebrated its 120th anniversary, as a family-owned & operated business. Barretts is one of the few family businesses that have been trading in Canterbury since the turn of the last century, providing a unique, personal and first-class customer service across Kent.
Barretts has evolved from selling cycle fittings in 1902 to acquiring & developing multiple leading vehicle franchises in the Canterbury & Ashford areas.
We pride ourselves on customer service, and with over 100 years of experience, we know the level of service you expect to receive from a trusted family dealership. We are passionate about making the car buying process an enjoyable experience, with our team of professional staff, that you can trust and rely on to guide you through seamlessly. Barretts combine traditional values of the past, with the cars of today.
Ref: Barretts Parts Hub
Working Hours Full Time
Location St Nicholas at Wade
Closing Date 30/09/2026
Get in Touch
Whatever your question or feedback we are here to help.So please feel free to contact us.
Reg Office: Broad Oak Road,Canterbury,Kent,CT2 7PQ
Reg. Company Number: 349070
VAT Reg. No. GB201032351
Financial Disclosure
Barretts of Canterbury Limited (FRN 303895) is authorised and regulated by the Financial Conduct Authority. We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products. We are not an independent financial advisor. We will provide details of products available, but no advice or recommendation will be made. You must decide whether the finance product is right for you. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them, either a fixed fee or a fixed percentage of the amount you borrow.For your reassurance, all of the lenders we work with could pay commission at different rates, but the commission we receive does not influence the interest rate you will pay. Our aim is to secure finance for you at the lowest interest rate you are eligible for from our panel of lenders. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. Barretts of Canterbury Limited is authorised and regulated for General Insurance distribution purposes by the Financial Conduct Authority. You can check this by visiting www.fca.org.uk .
For the sale of general insurance, Barretts of Canterbury Ltd (FRN 303895) is an Appointed Representative of Automotive Compliance Ltd (FRN 497010, which is authorised and regulated by the Financial Conduct Authority). Automotive Compliance Ltd’s permissions as a Principal Firm allows Barretts of Canterbury Ltd to act as an agent on behalf of the insurer for insurance distribution activities only.
Barretts of Canterbury Limited (FRN 303895) is authorised and regulated by the Financial Conduct Authority. We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products. We are not an independent financial advisor. We will provide details of products available, but no advice or recommendation will be made. You must decide whether the finance product is right for you. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them, either a fixed fee or a fixed percentage of the amount you borrow.For your reassurance, all of the lenders we work with could pay commission at different rates, but the commission we receive does not influence the interest rate you will pay. Our aim is to secure finance for you at the lowest interest rate you are eligible for from our panel of lenders. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. Barretts of Canterbury Limited is authorised and regulated for General Insurance distribution purposes by the Financial Conduct Authority. You can check this by visiting www.fca.org.uk .
For the sale of general insurance, Barretts of Canterbury Ltd (FRN 303895) is an Appointed Representative of Automotive Compliance Ltd (FRN 497010, which is authorised and regulated by the Financial Conduct Authority). Automotive Compliance Ltd’s permissions as a Principal Firm allows Barretts of Canterbury Ltd to act as an agent on behalf of the insurer for insurance distribution activities only.
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