Overview
In this role you will lead the strategy and operations for SharkNinja’s mid-tier and micro creator ecosystem, building scalable systems and a high-volume roster across TikTok, Instagram, and YouTube. You will set governance, onboarding, and performance standards to turn UGC into a repeatable content engine that aligns with global brand priorities. You’ll work at the intersection of social, influencer, and creator commerce to drive scalable impact across our brands. This is a program leadership role with growing teams and cross-functional influence.
Pay / Benefits
- health insurance
- retirement plans
- paid time off
- employee stock purchase options
- wellness programs
- product discounts
Responsibilities
- Own the creator roster strategy and pipeline, including sourcing, vetting, onboarding, and organization by category/platform/content type
- Lead end-to-end program operations across the full creator lifecycle: briefing, contracting, content review, approvals, payments, off-boarding
- Own UGC infrastructure and tooling strategy: databases, onboarding flows, content libraries, performance tracking
- Set content quality and compliance standards with review frameworks and brand guardrails
- Own program performance reporting and optimization roadmap, defining KPIs and actionable insights
- Coordinate cross-functional alignment with Influencer, Creator Commerce, Paid Media, and Social teams; manage boosting/whitelisting workflows
Key requirements
- 5–7 years in influencer marketing, creator management, or social operations with scalable programs, preferably in the UK & Ireland market
- Hands-on experience with CreatorIQ, Later/Mavrck, Mavely, or similar
- Strong systems thinker who builds processes where none exist and improves them where they do
- Excellent communicator with creators, agency partners, and senior stakeholders
- Highly organized, able to manage multiple programs and deadlines
- Familiarity with TikTok Shop, affiliate-adjacent creator models, and UGC for paid amplification is a plus
- Strong understanding of the UK & Ireland social and creator landscape, including platforms, agencies, and talent networks
- excellent communication
- cross-functional collaboration
- highly organized
- CreatorIQ
- Later
- Mavrck
…
