Customer Service Team Lead – Elevate CX & Ops

Protyre Autocare is seeking a motivated Customer Service Advisor – Team Lead to deliver day-to-day customer service support and own strategic projects. Reporting to the Customer Experience Manager, you will guide the team, deputise during absences, and champion a customer-first culture across the service journey.

You will lead, mentor, and support the team to deliver efficient processes, handle escalations, and drive improvements in customer satisfaction while maintaining a high-performing

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