Customer Service Agent — Hybrid (36h/wk) with Training

Thames Water in Reading is seeking a Customer Service Agent to be the first point of contact for customers, handling inbound calls and resolving water service enquiries with care. You’ll use Salesforce and AWS to log details and coordinate engineer visits, with eight weeks of on-site training and a clear development program to support your growth.

This hybrid role offers 36 hours per week, shifts between 6am and 10pm on weekdays, plus 1 in 3 weekends.

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