Senior Venue Find Consultant

Overview

As a Senior Venue Find Consultant, you will work with clients to source ideal venues and manage contracting to meet budget and expectations. You’ll build strong supplier relationships and maintain up-to-date destination knowledge, collaborating across teams to deliver seamless meeting experiences. You will mentor peers, support service levels, and continuously expand your industry knowledge. This role blends client-facing sourcing with operational coordination in a growth‑oriented, flexible environment that values empathy and accountability.

Pay / Benefits

• Life Assurance x2 your annual salary
• 25 days holiday plus bank holidays
• Birthday day off
• Holiday Purchase Scheme – up to 5 additional holidays
• Discounted rates on Hotels & Travel
• Private Healthcare

Responsibilities

• Exceed client expectations by delivering high-quality venue solutions that meet requirements
• Maintain and improve customer service levels aligned with client needs
• Develop venue destination knowledge through supplier relationships and educational activities
• Collaborate with cross-functional teams to manage end-to-end client journey and invoicing
• Support Team Manager on service levels and quality assurance
• Assist with training and development of consultants by sharing knowledge
• Apply venue knowledge consistently to all client interactions
• Pursue ongoing learning about the meetings & events industry with suppliers and destinations
• Maintain data accuracy and leverage information from databases to inform venue choices
• Contribute to a culture of teamwork and purpose while upholding company values

Key requirements

• Previous experience in UK and international meetings & events venues/destinations
• Flexible, proactive, and able to manage multiple priorities under pressure
• Comfortable communicating with clients via phone, email, and in person
• Experience using MS Office (including Excel) and extracting data from databases
• Motivation to deliver excellent customer service and continuously grow professionally
• Knowledge of representing and aligning with company values in client interactions
• Experience with venue booking systems (preferred)
• Proven negotiating and contracting experience with external suppliers

• flexible and proactive
• resilience under pressure
• customer-focused mindset
• MS Office (Excel)
• data entry and extraction from databases
• venue booking systems

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