SAP CS Specialist

Overview

In this role you will lead SAP CS-focused customer service process design and implementation, integrating with SD and PM within a global S/4HANA transformation. You will work with cross-functional teams across international sites to deliver customized SAP solutions and ensure successful testing, training, and knowledge transfer. The position sits at the heart of a large-scale ERP transformation, offering exposure to diverse business processes and global best practices. This opportunity lets you shape service operations in a multinational, tech-enabled industrial context.

Pay / Benefits

• Hybrid / home office options
• Flexible working hours
• Competitive compensation
• Training and professional development
• Pension scheme
• Health and wellness support

Responsibilities

• Advise and support business process owners in Customer Service operations
• Design and implement SAP CS processes with integration into SAP SD and PM
• Contribute to a global SAP S/4HANA transformation initiative
• Perform application customization, functional testing, integration testing, and user acceptance testing
• Create IT concepts and specifications for development teams
• Collaborate with business stakeholders, developers, and testing teams
• Deliver training and knowledge transfer to international colleagues

Key requirements

• Degree in Computer Science, Business Administration, Industrial Engineering, or a related field
• Extensive SAP consulting experience, particularly in SAP CS
• Strong knowledge of SAP SD and SAP PM integrations
• Experience with SAP ECC and/or SAP S/4HANA implementations
• Knowledge of S/4HANA Service or SAP Field Service Management is advantageous
• Strong analytical, process-oriented, and communication skills
• Fluent German and English

• analytical thinking
• communication skills
• cross-functional collaboration
• SAP CS
• SAP SD
• SAP PM

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