Onboarding Paralegal

Onboarding Paralegal

London (Hybrid, 3 days in office) | Permanent

Join an innovative legal business transforming the conveyancing experience through cutting-edge AIand exceptional client service.

We’re looking for an ambitious Paralegal to play a key role in converting enquiries into instructions and delivering an outstanding client onboarding journey. You’ll be the first point of contact for prospective clients, preparing quotes, answering questions, managing follow-ups and giving people the confidence to trust us with one of the biggest transactions of their lives. Based on the uploaded job description.

What you’ll do

• Prepare and issue conveyancing quotes




• Follow up with prospective clients and convert enquiries into instructions




• Answer client queries in a clear, professional and approachable manner




• Manage the onboarding pipeline and keep matters progressing




• Support reporting and provide feedback to improve processes and client experience

What we’re looking for

• Strong communication and relationship-building skills




• Confident, proactive and commercially minded




• Highly organised with excellent attention to detail




• Professional, intelligent and customer-focused




• An interest in legal technology and AI

Ideal background

• Paralegal, legal assistant or conveyancing experience




• Property, estate agency, sales or customer service experience




• Experience working in a fast-paced environment

What’s on offer?

• Competitive salary




• Hybrid working




• Modern Central London offices




• Collaborative, high-growth environment




• Opportunity to work at the forefront of AI and legal innovation

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