Chief Digital & CRM Strategist

Standard Life is hiring a Head of Digital & CRM to lead the digital and CRM vision within the Pensions & Savings business. This senior role sits in the Digital & Information Office and drives our customer-led transformation across multiple channels.

You will shape omnichannel journeys, data-driven personalisation and CRM strategy across web, mobile, voice and adviser channels, building a Product Owner practice and delivering measurable outcomes.

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