Mental Health Helpline Advisor – Birmingham

Company: Birmingham Mind
Apply for the Mental Health Helpline Advisor – Birmingham
Location: West Midlands
Job Description:

Birmingham Mind in Erdington, Birmingham is seeking a Helpline Worker to support individuals experiencing mental health difficulties through the helpline service

You will handle calls, emails and webchat, provide signposting to internal and external services, and collaborate with local agencies to maintain vital links and ensure service delivery aligns with contractual and policy requirements.

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Posted: August 22nd, 2026