Hybrid Rent Recovery & Tenancy Support Officer

LB Hillingdon is seeking an Income Maximisation Officer to join the housing service on a contract basis. The role focuses on maximising rental income, reducing rent arrears, and supporting tenant accounts through proactive engagement and robust case management.

Key duties include negotiating repayment plans, conducting home visits, and collaborating with Housing Benefits and Welfare teams to resolve arrears while ensuring tenancy sustainment and positive resident outcomes.

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