Here at Zen your gender, race, ethnicity, neurodiversity, disability, sexuality, sub culture, size, introversion, extraversion, family background and everything else that shapes you does matter to us. Because they matter to you and are part of who you are. We’re interested in you as an individual and here you’ll find opportunities to develop, be recognised and hopefully enjoy yourself along the way. So don’t hold back, there is a warm welcome for everyone at Zen and we look forward to meeting you. We are always happy for you to enquire about part-time, flexible working or reasonable adjustments, and we will support wherever possible. So please feel free to discuss your preferences as part of the recruitment process. If you wish to find out more or discuss any details you’re not sure about, feel free to get in touch by calling 01706 902 275 or if you prefer to send an email, you can to and we will get back to you as soon as possible. FAO Recruitment agencies & organisations: Please note that we do not need agency support to fill this role. We have a small, but great, pool of agencies on our PSL and will contact one of those if we need to. Overview Working within the Network Engineering team, you will be responsible for Managing a team of Network Engineers. Our Network Engineers are responsible for building, operating, maintaining and routine deployment of Zen’s core IP, transit and peering, distribution, access, datacentre, exchange networks and network automation platform. Ideally you will have hands-on operations experience within the ISP industry as you join the Network Engineering team. Reporting to the Network Engineering Manager, you must have an excellent track record within a Network Engineering role and have a genuine interest in developing your Line Management experience. Working closely with your team, you will be a positive communicator and a proactive team leader. You will be a point of escalation for the network engineering team, demonstrating problem solving skills and ability to learn quickly and adapt skills and knowledge. In carrying out these activities you will proactively contribute to and support the development of your members within the network engineering team to ensure we can continue to achieve our goals for the department and for Zen. The products, services and vendors within scope for this role are:
- FTTX
- Ethernet, IP-VPN, QoS and VoIP
- Core IP, transit and peering, distribution, access, datacentre and enterprise networks
- Juniper, Cisco and Arista
- Zabbix, Grafana, Cacti
Objectives
- Ensure our core and enterprise networks are operated to achieve required levels of security, availability and performance.
- Quickly and effectively deal with faults and incidents, ensuring esc
Benefits
- 2 x Life Assurance Cover, with option to flex upwards
- 25 days Annual leave, rising to 30 days with length of service, with the option to purchase up to 5 more.
- Access to private Medical Healthcare and a Healthcare Cash Plan
- An extra day off for your birthday
- Car salary sacrifice scheme
- Continuous learning and development
- Discounted Mobile plans
- Flexible and Hybrid working
- Free onsite parking
- Internal coaching and mentoring opportunities
- Onsite Contemplation and Prayer room
- Onsite Electric Car Charging points
- Optional flexible critical illness cover
- People-friendly policies
- Recognition awards where we celebrate the most awesome people
- Retail discounts
- Salary sacrifice Pension- minimum of 3% Employee contributions for a 5% Employer contribution
- Six monthly salary reviews
- Subsidised Nursery fees
- Subsidised Onsite Restaurant
- Superfast Free Reliable Broadband
- Travel Loan and Ride2Work Schemes
- Two days’ paid leave per year for voluntary work
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