Guest Experience Specialist – Front Desk

RBH Hospitality Management in Edinburgh is seeking a Guest Service Assistant to welcome guests, manage check-ins and check-outs, and ensure a seamless, memorable stay from arrival to departure.

You will handle bookings, respond to guest questions, coordinate with housekeeping and maintenance, and keep the front desk professional and welcoming. A welcoming personality, strong communication, and a can-do attitude are essential in this fast-paced hotel team.

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