Key responsibilities include:
- Providing a welcoming and professional reception service for pupils, parents, visitors and external agencies.
- Managing telephone calls, emails and routine enquiries efficiently and professionally.
- Maintaining pupil records and school data using Arbor and other management information systems.
- Supporting admissions, transition arrangements and post-16 administration.
- Assisting with educational visits, school events and parents’ evenings.
- Preparing routine correspondence, reports and communications, including attendance, behaviour and suspension letters.
- Monitoring school meal accounts and communicating with families regarding outstanding balances.
- Producing agendas and taking minutes at staff briefings and routine meetings.
- Supporting attendance, pastoral and welfare administration.
- Maintaining accurate records relating to pupil care plans, medical information and review dates.
- Providing general clerical, administrative and financial support to ensure the effective operation of the school.
What We Are Looking For
We are seeking an individual who:
- Has experience within an administrative, clerical, financial or customer service environment.
- Possesses strong organisational skills and excellent attention to detail.
- Is confident using Microsoft Office and other ICT systems.
- Has excellent communication and interpersonal skills.
- Can effectively prioritise workload and meet deadlines in a busy environment.
- Demonstrates professionalism, discretion and confidentiality.
- Works collaboratively and contributes positively to the wider school community.
- Is committed to safeguarding, inclusion and supporting young people to achieve their potential.
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