ICT Helpdesk & Support Assistant — Hybrid

Bridgend County Borough Council’s ICT Department is seeking a Corporate Support Assistant to provide ICT hardware and software support to users across all directorates. You will help in the smooth running of the Support function, resolve basic technical issues, log incidents, and escalate where necessary, while maintaining a strong commitment to customer service and a professional, courteous approach.

The role requires an NVQ Level 3 in ICT or proven experience in an ICT support team, plus a

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