Field Service Engineer

Company: Gi Group UK
Apply for the Field Service Engineer
Location: Cheltenham
Job Description:

Field Service Engineer (Industrial Equipment) – Gloucestershire (Cheltenham HQ) + UK Travel – £35000 per annum


An established UK manufacturer and supplier of high-quality industrial dry-steam cleaning equipment is looking to hire a Field Service Engineer to support continued growth following a recent acquisition by a global parent company. This is a hands-on role based from Cheltenham, Gloucestershire, with regular customer site work and occasional travel.


If you enjoy fault-finding, repairs and customer-facing engineering work, and want to develop your skills alongside experienced technical specialists, this could be a great fit.


The Role


Working a 37-hour week, you’ll be responsible for servicing, repairing and supporting specialist industrial equipment both at the workshop and on customer sites.


Key responsibilities



  • Service and repair customer equipment at the Cheltenham premises

  • Attend customer sites to carry out on-site servicing and repairs

  • Provide installation support and training for new equipment

  • Produce quotations, issue service reports, and maintain accurate work logs

  • Act as a technical support backup for other engineers and end users, working closely with the wider team


Additional requirements



  • Carry out other reasonable tasks aligned to the role

  • Very occasional travel to mainland Europe may be required


What We’re Looking For



  • Minimum 2 years’ experience in a technical service role repairing/servicing electrical equipment or machinery (including 3-phase)

  • Strong mechanical aptitude and practical engineering experience

  • Detail-oriented with a problem-solving mindset

  • Confident working independently and as part of a team

  • Good communication and customer service skills with the ability to understand user needs

  • Competent IT skills (ideally Word, Excel, Outlook)


Essential Requirements



  • Full clean UK driving licence

  • Passport

  • Right to work in the UK


Benefits



  • Shared use of company van

  • 25 days holiday, rising to 28 days with long service

  • Workplace pension enrolment


Location


Gloucestershire (Cheltenham HQ) with frequent field-based work (UK-wide, as required)

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Posted: September 27th, 2026