Process Excellence Lead – Payments & Fulfilment

Capital One Europe plc is seeking a Principal Associate Process Manager for the Payments & Customer Fulfilment domain in Nottingham. The role focuses on end-to-end process excellence, risk mitigation and delivering major improvements across payments, communications, card issuance and mail handling.

You will drive robust controls, influential changes and data-driven business cases. You will lead teams, coach staff and partner with multiple functions to ensure resilient, compliant operations with

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