Customer Care & Complaints Advisor

Company: Motorpoint Ltd
Apply for the Customer Care & Complaints Advisor
Location: East Midlands
Job Description:

Motorpoint Ltd in Derby is seeking a Customer Complaints Advisor to join our Customer Care team. You will handle inbound/outbound calls and emails, resolving issues for customers who recently bought cars from our 20 stores, ensuring a high standard of service.

The role is 37.5 hours per week, Monday to Friday, 9am–5pm, with a starting salary of £25,000 rising to £28,000 after probation. Training will be provided, and a supportive team culture helps you learn and grow.

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Posted: September 27th, 2026