Business Support Officer

Our client is seeking a Business Support Officer who will play a crucial role in keeping the organisation running smoothly by providing high level proactive support to the Chief Executive and delivering essential administrative, communications, and coordination functions across the company; working hours are 35 per week.

Duties & Responsibilities

Support to the Chief Executive

• Deliver high-quality executive support, including coordinating project work, preparing operational requirements, and managing assigned responsibilities and special projects.
• Provide robust project and research support, reviewing reports, presentations, and documentation.
• Prepare clear, accurate briefing materials, reports, presentations, and correspondence to inform strategic decision-making.
• Liaise confidently with staff at all levels and manage internal and external communications on behalf of the Chief Executive.

Organisational Administration

• Provide comprehensive administrative support across the business, ensuring accurate records, effective filing systems, and compliance with data protection and information governance.
• Support the development and improvement of organisational administrative processes to enhance efficiency.
• Deliver ad-hoc reception cover, greeting visitors, managing calls, handling enquiries, and maintaining a professional front-of-house environment.
• Contribute to positive internal communications and a collaborative working culture.

Communications and Digital Engagement

• Lead production of the business newsletter, including content planning, drafting, coordinating contributions, and managing distribution.
• Maintain and update the company website, ensuring information is accurate, accessible, and aligned with organisational priorities.
• Support digital communications, including social media updates, stakeholder announcements, and publication of organisational materials.
• Assist in maintaining consistent branding and messaging across all communication channels.

Event and Meeting Coordination

• Provide administrative and logistical support for organisational events, workshops, conferences, and stakeholder meetings.
• Manage event administration, including invitations, registrations, venue and catering arrangements, materials preparation, and attendee communications.
• Support internal meetings through agenda preparation, minute-taking, document collation, and monitoring completion of agreed actions.
• Provide on-the-day event support to ensure smooth and professional delivery.

Business-Wide Support

• Contribute to continuous improvement by identifying opportunities to streamline administrative processes and enhance organisational effectiveness.
• Support cross-team projects and initiatives, ensuring alignment with organisational objectives.

General Duties

• Keep colleagues and managers appropriately informed of work activities and provide information as requested.
• Participate in planning, team-building activities, supervision, appraisal meetings, and in-service training.
• Undertake any other duties commensurate with the role as requested by Senior Management.

The Candidate

Essential

• Have previous administrative experience.
• Have excellent written communication skills.
• Possess strong organisational and multitasking skills and have high attention to detail.
• Have strong interpersonal skills with the ability to liaise professionally at all levels.
• Proficiency in Microsoft Office 365 (Word, Excel, Outlook, Teams, PowerPoint).
• Ability to work independently and exercise initiative.
• Possess strong confidentiality and data protection skills.
• Be trustworthy and reliable.
• Able to take an innovative and creative approach to problem solving.
• Have a full driving licence with the willingness and ability to travel around the East Riding of Yorkshire.
• Be flexible and adaptable.

Desirable

• Digital content creation and platform experience.
• Experience supporting events, meetings, or workshops.
• An enhanced DBS check will be required.

Edwards & Pearce is an Equal Opportunities Employer

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