WSR is recruiting for an organised and customer-focused Training and Administration Coordinator on behalf of a growing specialist business based in Milton Keynes
Milton Keynes £27,000 – £28,000 per annum
Permanent Full-time Office-based Monday to Friday, 8:30am -5:00pm
You will support the day-to-day operation of a busy external training centre, coordinating course bookings and assessments while communicating with customers, candidates, training providers, assessors and awarding bodies. Full training will be provided, so previous automotive or training-sector experience is beneficial but not essential.
Key Responsibilities
- Coordinate training courses, bookings, attendees and assessments.
- Maintain the Outlook training calendar and accurate booking records.
- Liaise with customers, training providers, suppliers, assessors and awarding bodies.
- Register candidates and maintain accurate assessment documentation.
- Prepare paperwork and ensure assessors have the information they require.
- Distribute certificates and maintain accurate training records.
- Update Excel spreadsheets and administrative systems.
- Raise customer invoices using Xero and check the information for accuracy.
- Respond professionally to telephone and email enquiries.
- Welcome visitors and provide reception and general office support.
- Arrange course lunches, supplies and other practical requirements.
Skills and Experience
- At least one year s experience in administration, coordination or customer service.
- Strong organisational and time-management skills.
- Excellent accuracy and attention to detail.
- Confident using Microsoft Office, particularly Excel and Outlook.
- Professional telephone and email manner.
- Ability to work independently and manage competing priorities.
- Proactive, reliable and comfortable learning new systems.
Desirable experience: automotive services, training administration, course coordination, Xero, awarding bodies or assessment organisations.
Benefits
- Salary of £27,000 £28,000, depending on experience.
- Full training and ongoing support.
- Company pension scheme.
- 20 days annual leave plus bank holidays.
- Employee benefits platform.
- On-site parking and kitchen facilities.
- Long-term development opportunities.
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